jco77 Privacy Policy

What data we collect at jco77

We collect data in three categories: identification, account activity, and transaction history.

Identification data: When you register for jco77, we ask for your email address, full name, date of birth, and residential address. We use this to verify your identity and confirm that you are in a jurisdiction where we lawfully operate. We may also ask for a phone number so we can contact you about account issues or verify suspicious activity.

Account activity data: We log your login timestamps, IP address (to detect fraudulent access), and game history (which games you played, stakes, outcomes, balance changes). We also record any support interactions—emails or chat messages you send to our team. This data helps us troubleshoot technical problems, investigate disputes, and improve our service.

Device and usage data: Our website and app collect basic information about your device (browser type, operating system, screen resolution) and usage patterns (which pages you visit, how long you spend on them). We use this to optimise our platform's performance and user experience.

How we use and protect your data

We use your data for four main purposes: account verification and compliance, payment processing, fraud prevention, and service improvement. When you register, we verify your identity by comparing your provided information against official records (if required by our compliance team). We use your address to confirm you are in a jurisdiction where jco77 operates lawfully. We do not sell this data or share it with marketing companies.

For payment processing, we share your payment method details with our payment processors and banks. These third parties are contractually bound to keep your data confidential and use it only to complete transactions. If you withdraw funds to mobile banking or local payment, those companies online paymentefly receive your account identifier and withdrawal amount—but only to execute the transfer. If you use a e-wallet or mobile banking bank account, your bank receives the transfer details—but that is standard banking practice, not our choice to share beyond necessity.

We protect your data using industry-standard encryption (SSL/TLS for data in transit, AES-256 for data at rest). Access to your account information is restricted to jco77 employees who need it for their roles (customer support, compliance, technical support). We do not grant unrestricted access to raw databases. We also maintain backup copies of your data in secure, geographically separate locations so that if one server fails, your information is not lost.

Your data security is not a feature we advertise—it is a baseline responsibility we undertake every day.

Data retention and deletion

We retain your data only as long as necessary. Account identification data (name, address, email) is kept for the lifetime of your account and for seven years after you close it, as required by anti-money-laundering laws in most jurisdictions. This allows us to investigate disputes and comply with regulatory requests even after you leave jco77. If you request account deletion before that retention period ends, we will anonymise your personal identifiers (remove your name, address, email) but retain anonymised transaction records for regulatory purposes.

Payment records are retained for at least five years to satisfy banking and tax authorities. Game history (which games you played, your stakes and outcomes) is retained for one year, then deleted. Device and usage logs (IP addresses, page views) are retained for ninety days, then automatically purged. If you request data deletion via our support team, we delete non-regulatory data immediately; regulatory data is retained per legal requirements but anonymised so it cannot be linked back to you.

Cookies and tracking

We use cookies to keep you logged in and remember your preferences (language, display theme). These are essential cookies necessary for jco77 to function; we do not use them for advertising or third-party tracking. When you visit jco77, your browser stores a session cookie that authenticates your identity for the duration of your visit. This cookie expires when you close your browser or log out. We also place a persistent cookie (lasting up to one year) to remember your language preference so you do not have to select it every visit.

We do not use Google Analytics, Facebook Pixel, or similar third-party trackers that would follow you across the web. We do use our own basic analytics (page views, bounce rates, conversion funnel steps) to understand which parts of jco77 users engage with most. This helps us improve our platform. You can disable cookies in your browser settings, but doing so may make jco77 difficult to use (you will be logged out each page refresh, for example).

Your rights regarding your data

You have several rights under data protection laws (if you are in a jurisdiction that recognises them). You can request a copy of all personal data we hold about you by contacting our support team. We will compile a report of your identification information, payment records, and game history, and send it within thirty days. You can request correction of inaccurate data—if your address is wrong, we will update it. You can request deletion of non-regulatory data; we will do so except for information we must retain by law.

You can also request restriction of processing, meaning we will not use your data except to maintain your account, until you provide further instruction. If you want to move your account history to another platform, you can request data portability; we will provide your information in a portable format (CSV or JSON).

• Right to access: Request a copy of all data we hold about you.
• Right to correction: Update inaccurate information in your account.
• Right to deletion: Request removal of non-regulatory data.
• Right to restriction: Limit how we process your data.
• Right to portability: Obtain your data in a portable format.
• Right to withdraw consent: If you consented to optional processing (e.g., marketing emails), you can withdraw that consent at any time.

International data transfer

Our servers may sit outside your jurisdiction. If you are accessing jco77 from Jakarta, Surabaya, Bandung, or Medan, your data may be processed on servers physically located in other countries. We ensure that data transfers comply with applicable laws and that we have contractual agreements (Standard Contractual Clauses or Binding Corporate Rules) with our data processors to guarantee equivalent protection even if the destination country has weaker data protection laws than your home jurisdiction.

Changes to this policy

We may update this privacy policy if our data practices change or to comply with new regulations. We will notify you of material changes via email and by updating the "last modified" date on this page. Your continued use of jco77 after we post changes means you accept the updated policy. If you object to a change, you can close your account and request deletion of your non-regulatory data.

Contact us about privacy

If you have questions about this privacy policy, want to exercise your data rights, or believe we have mishandled your information, contact our support team. Include your account email and a clear description of your request. We will respond within thirty days. If you are in a jurisdiction with a data protection authority, you also have the right to lodge a complaint with them if you believe we have violated your privacy rights.

We take all privacy requests seriously and investigate them fairly. Our goal is to be transparent about how we use your data and to respect your privacy choices. By using jco77, you consent to our collection and processing of data as described in this policy. Thank you for trusting us with your information.

Related policies